How To Fix MSG_CL_ER036 - Error fetching service info: SD &1, Service &2, Binding &3

SAP Error Message - Details

• Message type: E = Error

• Message class: MSG_CL_ER - Message Class for Enterprise Registry

• Message number: 036

• Message text: Error fetching service info: SD &1, Service &2, Binding &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSG_CL_ER036 - Error fetching service info: SD &1, Service &2, Binding &3 ?

  The SAP error message MSG_CL_ER036, which states "Error fetching service info: SD &1, Service &2, Binding &3," typically occurs in the context of SAP Cloud Platform or SAP Gateway services. This error indicates that there is an issue with retrieving service information, which can be due to various reasons.
  Causes:
  
  Service Not Activated: The service you are trying to access may not be activated in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the service.
  Incorrect Service URL: The URL used to access the service may be incorrect or malformed.
  Service Binding Issues: There may be issues with the service binding configuration.
  Network Issues: There could be network connectivity problems preventing access to the service.
  System Configuration: Misconfiguration in the SAP system or the service itself can lead to this error.
  
  Solutions:
  
  
  Activate the Service:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Check if the service is listed and activated. If not, activate it.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the service.
  Use transaction code SU53 to check for authorization failures after attempting to access the service.
  
  
  
  Verify Service URL:
  
  Double-check the URL you are using to access the service. Ensure it is correct and follows the expected format.
  
  
  
  Review Service Binding:
  
  Check the service binding settings in the SAP Gateway. Ensure that the correct binding (e.g., OData, SOAP) is configured and active.
  
  
  
  Network Connectivity:
  
  Test the network connection to the SAP system. Ensure that there are no firewall or proxy issues blocking access.
  
  
  
  Check System Configuration:
  
  Review the configuration settings for the service in the SAP system. Ensure that all required parameters are correctly set.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any related logs or dumps that can provide more context on the error.
  SAP Community: Search the SAP Community forums for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.