How To Fix MSG_CL_ER028 - Error retrieving Services Registry (SR) version information

SAP Error Message - Details

• Message type: E = Error

• Message class: MSG_CL_ER - Message Class for Enterprise Registry

• Message number: 028

• Message text: Error retrieving Services Registry (SR) version information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSG_CL_ER028 - Error retrieving Services Registry (SR) version information ?

  The SAP error message MSG_CL_ER028, which indicates an issue with retrieving Services Registry (SR) version information, typically arises in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO). This error can occur due to various reasons, including configuration issues, connectivity problems, or issues with the Services Registry itself.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the Services Registry.
  Configuration Errors: Incorrect configuration settings in the SAP system or the Services Registry can lead to this error.
  Service Registry Unavailability: The Services Registry might be down or not accessible due to maintenance or other issues.
  Authorization Issues: The user or service account may not have the necessary permissions to access the Services Registry.
  Version Mismatch: There could be a mismatch between the versions of the SAP system and the Services Registry.
  
  Solutions:
  
  Check Connectivity: Ensure that the SAP system can reach the Services Registry. You can use tools like ping or telnet to verify connectivity.
  Review Configuration: 
  
  Check the configuration settings in the SAP system related to the Services Registry. Ensure that the URL and other parameters are correctly set.
  Verify the settings in the Services Registry to ensure they are correct and match the SAP system's expectations.
  
  
  Check Services Registry Status: Ensure that the Services Registry is up and running. If it is down, you may need to restart it or contact your system administrator.
  Review User Permissions: Ensure that the user or service account being used to access the Services Registry has the necessary permissions.
  Check Logs: Review the logs in both the SAP system and the Services Registry for any additional error messages or warnings that could provide more context about the issue.
  Update or Patch: If there is a known issue with the version of the SAP system or Services Registry you are using, consider applying any relevant patches or updates.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search the SAP Support Portal for relevant notes.
  Documentation: Review the official SAP documentation for both the SAP system and the Services Registry for configuration guidelines and troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other online resources where similar issues may have been discussed.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.