How To Fix MSG_CL_CG_LD022 - No Consumer maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: MSG_CL_CG_LD - Message for consumer group and logical destination objects

• Message number: 022

• Message text: No Consumer maintained

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSG_CL_CG_LD022 - No Consumer maintained ?

  The SAP error message MSG_CL_CG_LD022: No Consumer maintained typically occurs in the context of SAP's Customer Management (CRM) or related modules when the system is unable to find a consumer (or business partner) associated with a particular transaction or process. This can happen in various scenarios, such as when trying to create or process a sales order, service order, or any other transaction that requires a consumer to be defined.
  Cause:
  
  Missing Consumer Data: The most common cause is that the consumer (business partner) has not been maintained or is not properly linked to the transaction.
  Incorrect Configuration: There may be configuration issues in the system that prevent the consumer from being recognized.
  Data Inconsistencies: There could be inconsistencies in the master data that lead to the consumer not being found.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the consumer data.
  
  Solution:
  
  
  Maintain Consumer Data:
  
  Go to the relevant transaction (e.g., transaction code BP for Business Partner) and ensure that the consumer is created and properly maintained.
  Check if the consumer is assigned to the correct organizational unit or sales area.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the relevant module (e.g., Sales and Distribution, Customer Service) to ensure that the consumer data is correctly set up.
  Ensure that the necessary settings for business partner roles are correctly defined.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the master data.
  Use transaction codes like SE16 or SE11 to check the relevant tables for any missing or incorrect entries.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and maintain consumer data.
  Check the user roles and profiles to ensure they include access to the relevant business partner data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), VA01 (Create Sales Order), or CRMD_ORDER (Manage CRM Orders) depending on the context of the error.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message MSG_CL_CG_LD022.