How To Fix MSAM_CL252 - No MSAM user exists in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: MSAM_CL - Message Class for MSAM

• Message number: 252

• Message text: No MSAM user exists in the system

What causes this issue?

No MSAM user exists in the system

System Response

No user selected

How to fix this error?

In transaction PFCG, maintain the value 'A' for the field MSAM_MO_AC for
the authority object I_MSAM_MO. Here activity 'A' enables mobile
processing for the user
Also check whether the users are not locked and are within the validity
period in the user master

Procedure for System Administrators

Please contact the system administrator

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSAM_CL252 - No MSAM user exists in the system ?

  The SAP error message MSAM_CL252: No MSAM user exists in the system typically indicates that the system is unable to find a user associated with the MSAM (Master Data Management) functionality. This can occur in various scenarios, particularly when trying to access or manage master data.
  Causes:
  
  User Not Created: The MSAM user has not been created in the system.
  User Deactivation: The MSAM user exists but has been deactivated or locked.
  Authorization Issues: The user attempting to perform the action does not have the necessary authorizations to access MSAM functionalities.
  Configuration Issues: There may be configuration issues in the MSAM settings or related components.
  System Migration: If the system has been migrated or upgraded, the MSAM user settings may not have been properly transferred.
  
  Solutions:
  
  
  Create MSAM User:
  
  If the user does not exist, you need to create an MSAM user in the system. This can typically be done through transaction codes like SU01 (User Maintenance).
  Ensure that the user has the necessary roles and authorizations assigned.
  
  
  
  Check User Status:
  
  If the user exists, check if the user is active. You can do this by using transaction SU01 to view the user details and ensure that the user is not locked or deactivated.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the required authorizations to access MSAM functionalities. You may need to consult with your security team to verify and assign the necessary roles.
  
  
  
  Configuration Check:
  
  Review the MSAM configuration settings to ensure that everything is set up correctly. This may involve checking the relevant customizing settings in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to MSAM for any specific instructions or troubleshooting steps that may apply to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SUIM (User Information System), and others that may help in user management and authorization checks.
  SAP Notes: Search for SAP Notes related to MSAM and the specific error message for any patches or updates that may address the issue.
  User Roles: Understand the roles and authorizations required for MSAM users to ensure compliance with security policies.
  
  By following these steps, you should be able to identify and resolve the issue related to the MSAM_CL252 error message in your SAP system.