How To Fix MSAM_CL215 - Error while retrieving template functional location profile data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSAM_CL - Message Class for MSAM

  • Message number: 215

  • Message text: Error while retrieving template functional location profile data

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message MSAM_CL215 - Error while retrieving template functional location profile data ?

    The SAP error message MSAM_CL215 indicates that there is an issue while retrieving template functional location profile data. This error typically occurs in the context of SAP's Plant Maintenance (PM) or Asset Management modules, where functional locations are used to manage and maintain assets.

    Causes of MSAM_CL215

    1. Missing Data: The functional location profile or template may not be properly defined or may be missing in the system.
    2. Authorization Issues: The user may not have the necessary authorizations to access the functional location profile data.
    3. Configuration Issues: There may be configuration issues in the system that prevent the retrieval of the required data.
    4. Data Consistency: There could be inconsistencies in the data related to functional locations or templates.
    5. System Errors: Temporary system errors or issues with the database could also lead to this error.

    Solutions to MSAM_CL215

    1. Check Functional Location Profile:

      • Verify that the functional location profile is correctly defined in the system.
      • Ensure that the template you are trying to access exists and is active.
    2. Review Authorizations:

      • Check the user’s authorization profile to ensure they have the necessary permissions to access the functional location data.
      • If needed, consult with your SAP security team to adjust the authorizations.
    3. Configuration Review:

      • Review the configuration settings related to functional locations and templates in the SAP system.
      • Ensure that all necessary settings are correctly configured.
    4. Data Consistency Check:

      • Run data consistency checks to identify any inconsistencies in the functional location data.
      • Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
    5. System Logs:

      • Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
      • Look for any recent changes or updates that might have affected the functional location profiles.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IL01 (Create Functional Location), IL02 (Change Functional Location), and IL03 (Display Functional Location) to manage functional locations.
    • Documentation: Review SAP documentation related to Plant Maintenance and Asset Management for best practices in managing functional locations and templates.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the MSAM_CL215 error effectively.

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