How To Fix MSAM_CL035 - Errors while locking Business Partner Object

SAP Error Message - Details

• Message type: E = Error

• Message class: MSAM_CL - Message Class for MSAM

• Message number: 035

• Message text: Errors while locking Business Partner Object

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSAM_CL035 - Errors while locking Business Partner Object ?

  The SAP error message MSAM_CL035 indicates that there are issues related to locking a Business Partner (BP) object. This error typically arises when multiple processes or users attempt to access or modify the same Business Partner data simultaneously, leading to a conflict in the locking mechanism.
  Causes of MSAM_CL035 Error
  
  Concurrent Access: Multiple users or processes are trying to access or modify the same Business Partner data at the same time.
  Long-Running Transactions: A transaction that takes too long to complete may hold a lock on the Business Partner object, preventing others from accessing it.
  System Performance Issues: If the system is under heavy load, it may not be able to handle locking and unlocking of objects efficiently.
  Database Locking Issues: There may be issues at the database level that prevent proper locking mechanisms from functioning.
  
  Solutions to MSAM_CL035 Error
  
  Wait and Retry: If the error is due to concurrent access, waiting for a few moments and then retrying the operation may resolve the issue.
  Check for Long-Running Transactions: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify any long-running transactions that may be holding locks on the Business Partner object.
  Review User Access: Ensure that users are not inadvertently trying to access the same Business Partner data simultaneously. Educate users on best practices for accessing shared data.
  System Performance Tuning: If the system is under heavy load, consider performance tuning or scaling up resources to handle the load better.
  Database Administration: Work with your database administrator to check for any locking issues at the database level and resolve them.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to view system logs), and ST22 (to check for dumps) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to Business Partner management and locking mechanisms for a deeper understanding of how these processes work.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP Basis team or SAP support for further investigation.