How To Fix MQ852 - Internal error when determining the changeover package number

SAP Error Message - Details

• Message type: E = Error

• Message class: MQ - Messages for Euro Changeover Package

• Message number: 852

• Message text: Internal error when determining the changeover package number

What causes this issue?

An exceptional situation occurred when calling the EWU_PACKAGE_GET
function. (EXCEPTION with CALL FUNCTION)

System Response

Program is ended.

How to fix this error?

Contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MQ852 - Internal error when determining the changeover package number ?

  The SAP error message MQ852, which states "Internal error when determining the changeover package number," typically occurs in the context of the SAP system's handling of changeover packages, often related to production planning or material management processes. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the configuration of the changeover package or related master data can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in the relevant tables that the system uses to determine the changeover package number.
  System Bugs: There may be known bugs in the version of SAP you are using that could lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the transaction may also lead to unexpected errors.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for changeover packages in the relevant modules (e.g., Production Planning, Material Management).
  Ensure that all necessary parameters are correctly set up.
  
  
  
  Data Validation:
  
  Check the master data related to the materials and production orders involved. Ensure that all required fields are filled and that there are no inconsistencies.
  Use transaction codes like SE11 or SE16 to inspect the relevant database tables for any anomalies.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Look for any related short dumps (transaction ST22) that might give insight into the internal error.
  
  
  
  Update SAP:
  
  If you suspect a bug, check the SAP Support Portal for any notes or patches related to this error message. Applying the latest support packages or patches may resolve the issue.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action that triggered the error. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user actions, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CO01: Create Production Order
  CO02: Change Production Order
  CO03: Display Production Order
  
  
  SAP Notes: Search for SAP Notes related to MQ852 in the SAP Support Portal for any specific fixes or workarounds.
  Documentation: Review SAP documentation related to changeover packages and production planning for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the MQ852 error in your SAP system.