How To Fix MQ397 - Confirmation of euro currency Customizing reset

SAP Error Message - Details

• Message type: E = Error

• Message class: MQ - Messages for Euro Changeover Package

• Message number: 397

• Message text: Confirmation of euro currency Customizing reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MQ397 - Confirmation of euro currency Customizing reset ?

  The SAP error message MQ397, which states "Confirmation of euro currency Customizing reset," typically occurs in the context of currency settings and configurations within the SAP system, particularly when dealing with Euro currency settings.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Incorrect Customizing Settings: The Euro currency settings in the system may not be properly configured or have been reset inadvertently.
  Inconsistent Data: There may be inconsistencies in the currency settings across different modules or transactions.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may be issues with the transport that led to the resetting of currency settings.
  User Authorizations: The user may not have the necessary authorizations to view or modify the Euro currency settings.
  
  Solution:
  To resolve the MQ397 error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the transaction code OB22 (or OBY6 for Euro settings) to review the currency settings.
  Ensure that the Euro currency is properly defined and that all necessary configurations are in place.
  
  
  
  Review Transport Requests:
  
  If the issue arose after a transport, check the transport logs to see if any relevant customizing settings were not transported correctly.
  Re-transport the necessary customizing settings if needed.
  
  
  
  Consistency Check:
  
  Run consistency checks for the currency settings across different modules to ensure there are no discrepancies.
  Use transaction OB08 to check exchange rates and ensure they are correctly maintained.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access and modify currency settings.
  If not, work with your SAP security team to grant the appropriate permissions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OB22, OB08, and OBY6 for managing currency settings.
  Documentation: Review SAP documentation related to currency configuration and Euro settings for best practices and guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the MQ397 error in your SAP system.