How To Fix MQ167 - Package & is now "not able to be restarted"

SAP Error Message - Details

• Message type: E = Error

• Message class: MQ - Messages for Euro Changeover Package

• Message number: 167

• Message text: Package & is now "not able to be restarted"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MQ167 - Package & is now "not able to be restarted" ?

  The SAP error message MQ167 typically indicates that a message queue (MQ) package is in a state where it cannot be restarted. This can occur for various reasons, often related to issues in the message processing or system configuration. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Message Processing Errors: If there are errors in processing messages within the queue, it may lead to the package being marked as "not able to be restarted."
  System Configuration Issues: Incorrect configuration settings in the SAP system or the message queue can lead to this error.
  Resource Limitations: Insufficient system resources (like memory or processing power) can cause the message queue to fail.
  Network Issues: Problems with network connectivity can prevent the message queue from functioning properly.
  Database Locking: If the database is locked or there are issues with database connectivity, it can affect the message queue processing.
  
  Solutions:
  
  Check Logs: Review the application and system logs for any specific error messages that can provide more context about the failure.
  Restart the Queue: If possible, try to restart the message queue or the entire application to see if it resolves the issue.
  Configuration Review: Verify the configuration settings for the message queue and ensure they are correct.
  Resource Monitoring: Monitor system resources to ensure that there are no limitations affecting the message queue.
  Database Check: Ensure that the database is functioning correctly and that there are no locks or connectivity issues.
  Error Handling: Implement proper error handling in the message processing logic to prevent similar issues in the future.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the MQ167 error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for message queues and error handling to understand the expected behavior and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages for better diagnosis.
  
  Conclusion:
  The MQ167 error indicates a problem with the message queue that needs to be addressed through careful analysis and troubleshooting. By following the steps outlined above, you can identify the root cause and implement a solution to restore normal functionality.