How To Fix MQ086 - CLOSE job: & other CLOSE ERROR

SAP Error Message - Details

• Message type: E = Error

• Message class: MQ - Messages for Euro Changeover Package

• Message number: 086

• Message text: CLOSE job: & other CLOSE ERROR

What causes this issue?

An error which cannot be clearly identified occurred when closing job
scheduling.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the error using the <DS:TRAN.SM21>system log</> function.
Possible causes can be:
The area for background processing is full (JOBLOG, TEMSE)
No BTC process has been set up (defective profile).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MQ086 - CLOSE job: & other CLOSE ERROR ?

  The SAP error message "MQ086 CLOSE job: & other CLOSE ERROR" typically indicates an issue related to the closing of a job in the SAP system, particularly when dealing with background processing or job scheduling. This error can arise from various causes, and understanding the context is essential for troubleshooting.
  Possible Causes:
  
  Job Not Found: The job you are trying to close may not exist or may have already been closed.
  Authorization Issues: The user attempting to close the job may not have the necessary authorizations to perform this action.
  Job Status: The job may be in a status that does not allow it to be closed (e.g., it may be in a running or canceled state).
  System Errors: There may be underlying system issues, such as database locks or connectivity problems, that prevent the job from being closed.
  Configuration Issues: Incorrect configuration settings in the job scheduling or background processing settings can lead to errors.
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Ensure that the job exists and is in a state that allows it to be closed.
  Review Authorizations: Verify that the user has the necessary authorizations to close jobs. This can be checked in transaction SU53 or by consulting with your security team.
  Retry Closing the Job: If the job is in a transient state, waiting for a while and then attempting to close it again may resolve the issue.
  Check for Locks: Use transaction SM12 to check for any database locks that might be preventing the job from being closed. If locks are found, they may need to be released.
  Review System Logs: Check the system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SM21 (System Log).
  Job Scheduling: Understanding how job scheduling works in SAP can help in diagnosing issues related to job management.
  SAP Documentation: Refer to the official SAP documentation for detailed information on job management and error handling.
  
  By following these steps, you should be able to identify the cause of the "MQ086 CLOSE job: & other CLOSE ERROR" and implement a suitable solution.