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How To Fix MQ072 - OPEN job: & cannot be opened


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MQ - Messages for Euro Changeover Package

  • Message number: 072

  • Message text: OPEN job: & cannot be opened

  • Show details Hide details
  • What causes this issue?

    An error occurred when opening a background job.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check why a job cannot be created in the <LS>Define job</> function.
    For this function, choose <LS> Tools -> Administration -> Jobs ->
    Define job</>.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MQ072 - OPEN job: & cannot be opened ?

    The SAP error message MQ072, which states "OPEN job: & cannot be opened," typically occurs when there is an issue with accessing a job in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.

    Causes of MQ072 Error

    1. Job Not Found: The job you are trying to open may not exist or may have been deleted.
    2. Authorization Issues: The user may not have the necessary authorizations to view or open the job.
    3. Job Status: The job may be in a status that does not allow it to be opened (e.g., it may be finished or canceled).
    4. System Issues: There may be underlying system issues or inconsistencies in the job management system.
    5. Incorrect Job Name: The job name specified may be incorrect or misspelled.

    Solutions

    1. Verify Job Existence:

      • Check if the job you are trying to open actually exists in the system. You can do this by navigating to the job management transaction (e.g., SM37) and searching for the job.
    2. Check Authorizations:

      • Ensure that you have the necessary authorizations to view and open the job. You may need to contact your SAP security administrator to verify your permissions.
    3. Review Job Status:

      • Look at the status of the job. If it is finished or canceled, you may not be able to open it. You can check the job status in the job overview.
    4. Correct Job Name:

      • Double-check the job name you are using to ensure it is correct. Look for any typos or incorrect characters.
    5. System Check:

      • If the issue persists, it may be worth checking for any system issues or inconsistencies. This may involve checking system logs or consulting with your SAP Basis team.
    6. Recreate the Job:

      • If the job is missing and you have the job definition, you may need to recreate the job.

    Related Information

    • Transaction Codes: Common transaction codes related to job management include:

      • SM37: Job Monitoring
      • SM36: Define Background Job
      • SM21: System Log
      • SU53: Authorization Check
    • SAP Notes: Check SAP Notes for any known issues or patches related to job management and the MQ072 error.

    • Documentation: Refer to SAP Help documentation for more details on job management and troubleshooting.

    If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official support channels for further assistance.

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