How To Fix MPE_USER_GROUP_MSGS038 - The system did not find any user that match your selection criteria


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MPE_USER_GROUP_MSGS -

  • Message number: 038

  • Message text: The system did not find any user that match your selection criteria

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MPE_USER_GROUP_MSGS038 - The system did not find any user that match your selection criteria ?

    The SAP error message MPE_USER_GROUP_MSGS038 indicates that the system could not find any users that match the selection criteria you provided. This error typically occurs in scenarios where you are trying to retrieve or manage user information, such as in user administration or user group assignments.

    Causes:

    1. Incorrect Selection Criteria: The criteria you entered (such as user ID, user group, or other filters) may not match any existing users in the system.
    2. User Deactivation: The users you are trying to access may have been deactivated or deleted from the system.
    3. Authorization Issues: You may not have the necessary authorizations to view certain users or user groups.
    4. Data Synchronization Issues: If your system is integrated with other systems (like an identity management system), there may be synchronization issues leading to missing user data.
    5. Filters Applied: There may be filters applied in the user selection screen that are too restrictive.

    Solutions:

    1. Check Selection Criteria: Review the criteria you entered to ensure they are correct. Make sure you are using the right user IDs, groups, or other parameters.
    2. Verify User Status: Check if the users you are trying to find are active in the system. You can do this by navigating to the user management transaction (like SU01) and checking the user status.
    3. Review Authorizations: Ensure that you have the necessary authorizations to view the users you are trying to access. You may need to consult with your SAP security team.
    4. Remove Filters: If there are filters applied in the selection screen, try removing them to broaden your search.
    5. Check Data Synchronization: If your SAP system is integrated with other systems, check for any synchronization issues that may be causing user data to be missing.
    6. Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to the transaction or module you are working with.

    Related Information:

    • Transaction Codes: Common transaction codes related to user management include SU01 (User Maintenance), SU10 (Mass User Maintenance), and PFCG (Role Maintenance).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Management Best Practices: Regularly audit user accounts and their statuses to ensure that your user data is up to date and accurate.

    If the issue persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.

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