How To Fix MPE_EXEC_TRACK_TOOLS023 - Serial number &1 for reference product &2 is locked by &3

SAP Error Message - Details

• Message type: E = Error

• Message class: MPE_EXEC_TRACK_TOOLS -

• Message number: 023

• Message text: Serial number &1 for reference product &2 is locked by &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MPE_EXEC_TRACK_TOOLS023 - Serial number &1 for reference product &2 is locked by &3 ?

  The SAP error message "MPE_EXEC_TRACK_TOOLS023 Serial number &1 for reference product &2 is locked by &3" typically indicates that a specific serial number associated with a reference product is currently locked by another user or process. This can occur in various scenarios, such as during inventory management, production planning, or when trying to perform transactions that involve serial numbers.
  Cause:
  
  Concurrent Access: Another user or process is currently accessing or modifying the serial number, which prevents your transaction from proceeding.
  Incomplete Transactions: A previous transaction involving the serial number may not have been completed, leaving it in a locked state.
  System Errors: There may be a system error or inconsistency that has caused the serial number to remain locked.
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to check for locks on the serial number. You can search for the specific serial number and see which user or process is holding the lock.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from SM12. However, be cautious when doing this, as it may affect other users.
  Wait and Retry: If the lock is held by another user, you may need to wait until they complete their transaction. You can communicate with the user to understand when they will finish.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check transaction SM37 to see if any jobs are running that might be using the serial number.
  Review System Logs: Check the system logs for any errors or warnings that might provide additional context about why the serial number is locked.
  Contact Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM37: To check background jobs.
  SE11: To view the data dictionary and understand the structure of the tables involved.
  
  
  Documentation: Refer to SAP Help documentation for more details on serial number management and locking mechanisms.
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks in the system.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the locked serial number in SAP.