How To Fix MPA_MESSAGES018 - AlertId &1: Contacted the back-end system

SAP Error Message - Details

• Message type: E = Error

• Message class: MPA_MESSAGES - Message Class for Push Alert related server messages

• Message number: 018

• Message text: AlertId &1: Contacted the back-end system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MPA_MESSAGES018 - AlertId &1: Contacted the back-end system ?

  The SAP error message MPA_MESSAGES018 with AlertId &1 typically indicates that there is an issue related to communication between the SAP system and a back-end system. This error can occur in various scenarios, such as during data transfer, integration processes, or when accessing services that rely on back-end systems.
  Cause:
  
  Network Issues: There may be network connectivity problems between the SAP system and the back-end system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the back-end system can lead to communication failures.
  Service Availability: The back-end system may be down or not available for processing requests.
  Authorization Issues: The user or service account may not have the necessary permissions to access the back-end system.
  Data Issues: There may be issues with the data being sent to the back-end system, such as incorrect formats or missing required fields.
  
  Solution:
  
  Check Network Connectivity: Ensure that the SAP system can reach the back-end system. You can use tools like ping or traceroute to verify connectivity.
  Review Configuration Settings: Check the configuration settings in both the SAP system and the back-end system. Ensure that all necessary parameters are correctly set.
  Verify Service Availability: Confirm that the back-end system is up and running. Check for any scheduled maintenance or outages.
  Check User Permissions: Ensure that the user or service account being used has the necessary permissions to access the back-end system.
  Examine Data: Review the data being sent to the back-end system for any inconsistencies or errors. Ensure that all required fields are populated and in the correct format.
  Consult Logs: Check the application logs in both the SAP system and the back-end system for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific SAP module or integration scenario you are working with, as it may contain specific guidelines for resolving communication issues.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the MPA_MESSAGES018 error.