How To Fix /MOC/OBJECT289 - No authorization to change CR in status &3 (CR type &1, group &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /MOC/OBJECT -

• Message number: 289

• Message text: No authorization to change CR in status &3 (CR type &1, group &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MOC/OBJECT289 - No authorization to change CR in status &3 (CR type &1, group &2) ?

  The SAP error message /MOC/OBJECT289 indicates that a user is attempting to change a Change Request (CR) that is in a specific status, but they do not have the necessary authorization to perform that action. This error typically arises in the context of Change Request Management (MOC) within SAP.
  Cause:
  
  Insufficient Authorizations: The user does not have the required authorizations to change the CR in the specified status. This could be due to missing roles or authorizations in their user profile.
  CR Status Restrictions: The status of the Change Request may be set to a state where changes are not allowed (e.g., "Completed", "Closed", etc.).
  Configuration Settings: The system may have specific configuration settings that restrict changes to CRs based on their status or type.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to change CRs of the specified type and status.
  Use transaction SU53 to analyze the authorization check after the error occurs. This transaction will show which authorization object failed.
  
  
  
  Review CR Status:
  
  Check the current status of the Change Request. If it is in a status that does not allow changes, you may need to change the status to one that does allow modifications (if you have the necessary permissions).
  Consult with your Change Management process owner or administrator to understand the allowed statuses for changes.
  
  
  
  Consult Configuration:
  
  If you have access, review the configuration settings related to Change Request Management to see if there are any restrictions based on status or type that need to be adjusted.
  If you are not familiar with the configuration, involve a Basis or SAP Security consultant to assist.
  
  
  
  Request Additional Authorizations:
  
  If the user requires additional authorizations, submit a request to the SAP security team to grant the necessary permissions.
  
  
  
  Training and Documentation:
  
  Ensure that users are trained on the Change Request Management process and understand the implications of CR statuses and the required authorizations.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to Change Request Management, such as M_MOC_CRM (Change Request Management).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address known issues.
  Change Management Process: Understanding the overall Change Management process in your organization can help in identifying why certain restrictions are in place.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP support team for further assistance.