How To Fix /MOC/INTEGRATION050 - Call to system &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /MOC/INTEGRATION -

• Message number: 050

• Message text: Call to system &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MOC/INTEGRATION050 - Call to system &1 failed ?

  The SAP error message /MOC/INTEGRATION050 Call to system &1 failed typically indicates that there was an issue when trying to call an external system or service from within SAP. This could be due to various reasons, including network issues, configuration problems, or issues with the external system itself.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external system.
  Configuration Errors: The configuration settings for the connection to the external system may be incorrect or incomplete.
  Authentication Issues: The credentials used to access the external system may be invalid or have expired.
  External System Down: The external system that SAP is trying to connect to may be down or experiencing issues.
  Timeouts: The call to the external system may be timing out due to long processing times or heavy load on the external system.
  Firewall or Security Settings: Firewalls or security settings may be blocking the connection to the external system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the external system. You can use tools like ping or telnet to test connectivity.
  Review Configuration: Verify the configuration settings in SAP for the connection to the external system. This includes checking the RFC destination settings, communication parameters, and any relevant middleware configurations.
  Validate Credentials: Ensure that the credentials used for the connection are correct and have the necessary permissions.
  Check External System Status: Verify that the external system is up and running. If it is down, you may need to wait until it is back online.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the connection in the SAP configuration.
  Review Firewall Settings: Check if there are any firewall rules that might be blocking the connection to the external system. Work with your network/security team to ensure that the necessary ports are open.
  Check Logs: Review the SAP application logs and the logs of the external system for any additional error messages or clues that could help diagnose the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific integration scenario you are working with, as it may provide insights into common issues and their resolutions.
  Community Forums: Consider searching or posting on SAP community forums or platforms like SAP Community, Stack Overflow, or other relevant forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support or your internal IT team for further assistance.