How To Fix /MOC/CONFIG197 - Creation of child change requests is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: /MOC/CONFIG -

• Message number: 197

• Message text: Creation of child change requests is not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MOC/CONFIG197 - Creation of child change requests is not supported ?

  The SAP error message /MOC/CONFIG197: Creation of child change requests is not supported typically occurs in the context of SAP Change Request Management (ChaRM) or when working with the SAP Solution Manager. This error indicates that the system does not allow the creation of child change requests under the current configuration or scenario.
  Cause:
  
  Configuration Settings: The system may be configured in such a way that it does not support the creation of child change requests. This could be due to specific settings in the Change Management configuration.
  Project Type: The project type or the change request type being used may not allow for child requests. Some project types are designed to handle only parent requests.
  Authorization Issues: There may be authorization restrictions that prevent the creation of child change requests.
  System Limitations: The version of SAP or the specific module being used may have limitations regarding nested change requests.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings in the SAP Solution Manager for Change Request Management. Ensure that the settings allow for the creation of child change requests if that is the intended functionality.
  
  Navigate to the transaction code SPRO and check the settings under SAP Solution Manager > Change Request Management.
  
  
  
  Change Request Type: Verify the type of change request you are trying to create. If it is not designed to support child requests, consider using a different type or restructuring your change management process.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to create child change requests. This can be checked in the user roles and profiles assigned to the user.
  
  
  Consult Documentation: Refer to the SAP documentation or release notes for your specific version to understand any limitations or specific configurations related to child change requests.
  
  
  Contact SAP Support: If the issue persists and you believe it should be supported based on your configuration, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Review training materials or documentation related to Change Request Management in SAP Solution Manager to ensure best practices are being followed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.