How To Fix /MOC/CONFIG137 - Change request type &1 is still in use in change requests

SAP Error Message - Details

• Message type: E = Error

• Message class: /MOC/CONFIG -

• Message number: 137

• Message text: Change request type &1 is still in use in change requests

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MOC/CONFIG137 - Change request type &1 is still in use in change requests ?

  The SAP error message /MOC/CONFIG137 Change request type &1 is still in use in change requests typically indicates that you are trying to delete or modify a change request type that is currently being used by one or more change requests in the system. This is a common issue when managing change request types in SAP, particularly in the context of the SAP Change Request Management (ChaRM) or similar modules.
  Cause:
  
  Active Change Requests: The change request type you are trying to modify or delete is still associated with active change requests. This means that there are existing change requests that have been created using this type.
  Dependencies: There may be dependencies or configurations that are linked to the change request type, preventing its modification or deletion.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Active Change Requests:
  
  Use transaction codes like CRMD_ORDER or SE11 to check for any active change requests that are using the change request type in question.
  You can also run a report or query to list all change requests associated with the specific type.
  
  
  
  Close or Delete Change Requests:
  
  If you find active change requests that are using the type, you will need to either complete, close, or delete those change requests before you can modify or delete the change request type.
  Ensure that you have the necessary authorizations to perform these actions.
  
  
  
  Check for Dependencies:
  
  Review any configurations or settings that might be dependent on the change request type. This could include workflows, approval processes, or other related configurations.
  
  
  
  Modify or Delete:
  
  Once all active change requests are handled, you should be able to modify or delete the change request type without encountering the error.
  
  
  
  Consult Documentation:
  
  If you are unsure about the implications of deleting or modifying a change request type, consult the SAP documentation or reach out to your SAP Basis or functional team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE11, and others that may help you navigate through change requests.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Authorizations: Ensure that you have the necessary authorizations to view and modify change requests and their types.
  
  By following these steps, you should be able to resolve the error and manage your change request types effectively.