How To Fix /MOC/CONFIG003 - No active system connection for change request categories available

SAP Error Message - Details

• Message type: E = Error

• Message class: /MOC/CONFIG -

• Message number: 003

• Message text: No active system connection for change request categories available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MOC/CONFIG003 - No active system connection for change request categories available ?

  The SAP error message /MOC/CONFIG003 No active system connection for change request categories available typically occurs in the context of the SAP Change Request Management (ChaRM) or when working with transport requests in the SAP system. This error indicates that there is no active system connection configured for the specified change request category, which prevents the system from processing the request.
  Causes:
  
  Missing Configuration: The system connection for the change request category may not be configured correctly in the system settings.
  Inactive System: The target system for the transport request may be inactive or not properly connected.
  Authorization Issues: The user may not have the necessary authorizations to access the system connection.
  Transport Layer Issues: There may be issues with the transport layer configuration that prevent the system from recognizing the connection.
  Change Request Category Settings: The specific change request category may not have an associated system connection.
  
  Solutions:
  
  
  Check System Connection Configuration:
  
  Go to the transaction SPRO and navigate to the relevant configuration settings for Change Request Management.
  Ensure that the system connections for the change request categories are properly defined and active.
  
  
  
  Verify System Status:
  
  Check if the target system is up and running. You can do this by using transaction SM51 to see the list of active application servers.
  Ensure that the system is included in the transport route.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the change request categories and the associated system connections.
  
  
  
  Check Transport Layer:
  
  Use transaction SE03 to check the transport routes and ensure that the transport layer is correctly configured.
  
  
  
  Adjust Change Request Category Settings:
  
  In the configuration for the change request categories, ensure that each category has a valid and active system connection assigned.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO (Customizing Implementation Guide)
  SE03 (Transport Organizer Tools)
  SM51 (List of Active Application Servers)
  
  
  
  Documentation: Review the SAP Help Portal for documentation on Change Request Management and transport management.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.