How To Fix MN785 - No customer billing doc. collective processing no. could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 785

• Message text: No customer billing doc. collective processing no. could be determined

What causes this issue?

Each debit-side settlement of an arrangement via the general customer
billing document interface is assigned a collective processing number
(customer billing documents).
However, all the numbers in number range &V1& have been used.

System Response

The settlement run is terminated.

How to fix this error?

Check the system settings. If necessary, contact your system
administrator.

<ds:SIMG.SIMG_CFMENUOLSDVSAX>Define Number Range for Billing Document
Groups</>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN785 - No customer billing doc. collective processing no. could be determined ?

  The SAP error message MN785 ("No customer billing doc. collective processing no. could be determined") typically occurs in the context of billing and invoicing processes within the SAP system. This error indicates that the system is unable to find a collective processing number for customer billing documents, which can prevent the successful execution of billing-related transactions.
  Causes:
  
  Missing or Incorrect Data: The billing document may not have been created correctly, or there may be missing data in the relevant master records (e.g., customer master, sales order).
  Configuration Issues: There may be configuration issues in the billing process, such as missing settings in the billing type or document flow.
  Collective Processing Not Set Up: The collective processing feature may not be properly set up in the system, leading to the inability to determine the collective processing number.
  Document Status: The billing document may be in a status that does not allow for collective processing (e.g., already processed or canceled).
  Authorization Issues: The user may not have the necessary authorizations to access the billing documents.
  
  Solutions:
  
  Check Billing Document Creation: Verify that the billing document has been created correctly and that all necessary data is present. You can do this by reviewing the document in the SAP system.
  Review Configuration Settings: Check the configuration settings for billing types and collective processing in the SAP Customizing Implementation Guide (IMG). Ensure that all necessary settings are in place.
  Examine Document Flow: Look at the document flow for the relevant sales order or delivery to ensure that all preceding documents are in the correct status and have been processed.
  Check User Authorizations: Ensure that the user has the necessary authorizations to access and process billing documents.
  Consult SAP Notes: Search for relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  Debugging: If the issue persists, consider debugging the process to identify where the system is failing to determine the collective processing number.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to manage billing documents.
  SAP Documentation: Refer to SAP Help documentation for detailed information on billing processes and collective processing.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or your organization's SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the MN785 error and implement a solution to resolve it.