How To Fix MN785 - No customer billing doc. collective processing no. could be determined

MN785 - Overview

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 785

• Message text: No customer billing doc. collective processing no. could be determined

What causes this issue?

Each debit-side settlement of an arrangement via the general customer
billing document interface is assigned a collective processing number
(customer billing documents).
However, all the numbers in number range &V1& have been used.

System Response

The settlement run is terminated.

How to fix this error?

Check the system settings. If necessary, contact your system
administrator.

<ds:SIMG.SIMG_CFMENUOLSDVSAX>Define Number Range for Billing Document
Groups</>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN785 - No customer billing doc. collective processing no. could be determined ?

  The SAP error message MN785 ("No customer billing doc. collective processing no. could be determined") typically occurs in the context of billing and invoicing processes within the SAP system. This error indicates that the system is unable to find a collective processing number for customer billing documents, which can prevent the successful execution of billing-related transactions.
  Causes:
  
  Missing or Incorrect Data: The billing document may not have been created correctly, or there may be missing data in the relevant master records (e.g., customer master, sales order).
  
  Configuration Issues: There may be configuration issues in the billing process, such as missing settings in the billing type or document flow.
  Collective Processing Not Set Up: The collective processing feature may not be properly set up in the system, leading to the inability to determine the collective processing number.
  Document Status: The billing document may be in a status that does not allow for collective processing (e.g., already