How To Fix MN683 - Balance does not equal zero: &1 &2 (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 683

• Message text: Balance does not equal zero: &1 &2 (internal error)

What causes this issue?

A balance of &V1& &V2& occurred.
This is probably due to an internal program error. The key fields
(Purchasing document number / Purchasing document item / Serial number
for account determination / Transaction/event key of the item last
processed) have the following values: &V3&.
The error occurred in function module &V4&.

System Response

INCLUDE ISR_STOP

How to fix this error?

INCLUDE NA_SYSADMIN1

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN683 - Balance does not equal zero: &1 &2 (internal error) ?

  The SAP error message MN683, which states "Balance does not equal zero: &1 &2 (internal error)," typically occurs in the context of financial transactions, particularly when dealing with account balances in the SAP system. This error indicates that there is a discrepancy in the expected balance, which should be zero, but is not.
  Causes:
  
  Data Entry Errors: Incorrect or incomplete data entry during transaction processing can lead to imbalances.
  Configuration Issues: Incorrect configuration in the financial modules or settings related to account balancing can cause this error.
  Posting Errors: Errors during posting transactions, such as double postings or missing postings, can lead to discrepancies.
  System Bugs: Occasionally, this error may arise from bugs or issues within the SAP system itself, particularly if you are using an outdated version.
  Incomplete Transactions: If a transaction is not fully processed or is interrupted, it may leave the system in an inconsistent state.
  
  Solutions:
  
  Review Transaction Data: Check the transaction data for any discrepancies or errors. Ensure that all entries are correct and complete.
  Reconcile Accounts: Perform a reconciliation of the accounts involved to identify where the imbalance is occurring. This may involve checking related documents and postings.
  Check Configuration: Review the configuration settings in the financial modules to ensure they are set up correctly for your business processes.
  Use Transaction Codes: Utilize relevant transaction codes (like FB03 for document display) to analyze the documents related to the error and identify the source of the imbalance.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues and fixes available.
  System Update: If the error is due to a bug, ensure that your SAP system is updated to the latest version or patch level.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like FB03 (Display Document), FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), and FBL5N (Customer Line Item Display) to investigate the transactions related to the error.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to financial accounting and error handling for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the MN683 error and implement a solution to resolve it.