How To Fix MN342 - Update data (rebate income) faulty (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 342

• Message text: Update data (rebate income) faulty (internal error)

What causes this issue?

The update for item &V4& of settlement document &V3& for a condition
record of rebate arrangement &V1& was not carried out correctly.
The system distributes the settlement income of a condition record over
all the statistical records concerned, i.e. over the characteristics of
the information structures in the Logistics Information System for which
business volumes exist for the condition record.
A consistency check was carried out prior to the update. This check
determined a difference between the income for the condition record and
the total income from all the statistical records.

System Response

The data for rebate arrangement &V1& was updated. A correction mechanism
was used to add an extra data record containing the difference amount.

How to fix this error?

Check the update of income.
It has basically been carried out correctly. However, there may be no
point distributing the data over the characteristics. If necessary, the
income can be corrected by carrying out a recompilation. Inform your
system administrator, as there is an internal error that must be
investigated and corrected by SAP.
The number of the arrangement affected is &V1&.

Procedure for System Administrators

The (internal) number of the affected condition record is &V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN342 - Update data (rebate income) faulty (internal error) ?

  The SAP error message MN342, which indicates that the update data for rebate income is faulty due to an internal error, can arise from various underlying issues. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the rebate agreements or related master data.
  Configuration Issues: Incorrect configuration settings in the rebate processing module can lead to errors during data updates.
  System Bugs: There may be bugs or issues in the SAP system version you are using that affect rebate processing.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can lead to errors.
  Database Issues: Problems with the database, such as locks or corruption, can also cause internal errors during updates.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the rebate agreements and related master data for any inconsistencies or missing information.
  Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to verify the rebate conditions.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system related to rebate processing. This can be done through transaction SPRO (SAP Project Reference Object).
  Ensure that all necessary settings for rebate processing are correctly configured.
  
  
  
  Check for System Notes:
  
  Look for any SAP Notes related to the error message MN342. You can search for relevant notes in the SAP Support Portal.
  Apply any necessary patches or updates that may resolve known issues.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the rebate processing. This can be checked through transaction SU53 after the error occurs.
  
  
  
  Database Check:
  
  Check the database for any locks or issues. You may need to work with your database administrator to resolve any underlying database problems.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program flow to identify where the error occurs. This may require technical expertise.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (Display Condition), and VBO1 (Create Rebate Agreement).
  SAP Notes: Regularly check for updates and notes from SAP that may address known issues with rebate processing.
  Documentation: Review SAP documentation related to rebate processing for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the MN342 error in your SAP system.