How To Fix MN328 - Document index contains invalid data records (internal error)

MN328 - Overview

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 328

• Message text: Document index contains invalid data records (internal error)

What causes this issue?

When reading the documents for determining the business volume data for
rebate arrangement &V1&, the system read data records of document type
&V2& that were lacking the document number and item number. This is
probably due to a program error.

System Response

The data records concerned will be ignored. Otherwise, the function you
requested will be performed.

How to fix this error?

Check the processing of the data for rebate arrangement &V1&.
Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN328 - Document index contains invalid data records (internal error) ?

  The SAP error message MN328, which states "Document index contains invalid data records (internal error)," typically occurs in the context of document management and indexing within SAP. This error can arise due to various reasons, including data inconsistencies, issues with document indexing, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the document index data, such as missing or corrupted records.
  Database Issues: Problems with the database, such as corruption or misconfiguration, can lead to this error.
  Indexing Problems: If the document indexing process has not completed successfully or has encountered errors, it can result in invalid records.
  
  Configuration Issues: Incorrect configuration settings in the document management system or related modules can also lead to this error.
  
  Solutions:
  
  
  Check for Data Consistency:
  
  Use transaction codes like SARA (Archive Administration) or SICF (HTTP Service Hierarchy Maintenance) to check for inconsistencies in the document index.
  Run consistency checks to identify and rectify any issues.
  
  
  
  Rebuild the Index:
  
  If