How To Fix MN024 - Payer & does not exist (please maintain)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 024

• Message text: Payer & does not exist (please maintain)

What causes this issue?

Condition granter &V2& is not maintained as payer &V1& in the system.

System Response

The system will not allow debit-side settlement, because a debtor with
the partner role "payer" must be maintained in the supplier master
record for the condition granter.

How to fix this error?

Maintain the relevant entry (supplier is debtor) in the supplier master
record for condition granter &V2&.
Ensure that the relevant debtor is also maintained in the partner role
of payer in company code &V3& of the condition granter.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN024 - Payer & does not exist (please maintain) ?

  The SAP error message MN024 "Payer & does not exist (please maintain)" typically occurs when the system cannot find a valid payer in the master data for the transaction you are trying to execute. This can happen in various contexts, such as sales orders, billing documents, or other financial transactions where a payer is required.
  Cause:
  
  Missing Payer Master Data: The payer (customer) you are trying to use does not exist in the system. This could be due to the customer not being created or not being properly maintained in the relevant organizational unit.
  Incorrect Payer Assignment: The payer might be incorrectly assigned in the transaction or document you are working with.
  Data Inconsistency: There may be inconsistencies in the master data, such as the payer being marked as inactive or deleted.
  Authorization Issues: The user may not have the necessary permissions to view or access the payer data.
  
  Solution:
  
  
  Check Payer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for general data, VD03 for sales area data).
  Verify if the payer exists and is active. If not, create or reactivate the payer as necessary.
  
  
  
  Maintain Payer Information:
  
  If the payer does not exist, you can create a new customer using transaction XD01 (for general data) or VD01 (for sales area data).
  Ensure that all required fields are filled out correctly.
  
  
  
  Review Transaction Data:
  
  Check the transaction or document where the error occurred to ensure that the correct payer is assigned.
  If necessary, change the payer in the transaction to a valid one.
  
  
  
  Check for Authorizations:
  
  Ensure that the user has the necessary authorizations to access and maintain customer master data.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unable to resolve the issue, consult with your SAP administrator or support team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  XD01 - Create Customer (General Data)
  VD01 - Create Customer (Sales Area Data)
  
  
  
  Master Data Maintenance: Regularly review and maintain customer master data to ensure that all necessary information is up to date and accurate.
  
  
  Documentation: Refer to SAP documentation or help resources for more detailed information on customer master data management and error handling.
  
  
  By following these steps, you should be able to resolve the MN024 error and ensure that the payer information is correctly maintained in your SAP system.