How To Fix MMRP01553 - Serious error occurred in the liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: MMRP01 - Rapid Planning Matrix

• Message number: 553

• Message text: Serious error occurred in the liveCache

What causes this issue?

An internal error occurred when reorganizing RPM data.

System Response

The background job terminated.

How to fix this error?

Create a problem message quickly with priority "high" for
component BC-DB-LVC.
Erfassen Sie bitte zeitnah eine Problemmeldung mit Prio Hoch auf die
BC-DB-LVC. Production operations are not endangered.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MMRP01553 - Serious error occurred in the liveCache ?

  The SAP error message MMRP01553 indicates that a serious error has occurred in the LiveCache system, which is used for managing and processing data in real-time for applications like SAP Advanced Planning and Optimization (APO). This error can arise due to various reasons, including issues with the LiveCache database, configuration problems, or data inconsistencies.
  Causes:
  
  Database Issues: Corruption or inconsistencies in the LiveCache database can lead to serious errors.
  Configuration Problems: Incorrect configuration settings in the LiveCache or the APO system can trigger this error.
  Resource Limitations: Insufficient memory or CPU resources allocated to the LiveCache can cause it to fail.
  Software Bugs: There may be bugs in the version of the software you are using that lead to this error.
  Network Issues: Connectivity problems between the application server and the LiveCache server can also result in this error.
  
  Solutions:
  
  Check LiveCache Status: Use transaction code /SAPAPO/LC10 to check the status of the LiveCache. Ensure it is running properly.
  Restart LiveCache: If the LiveCache is not responding, try restarting it. This can often resolve temporary issues.
  Check Logs: Review the LiveCache logs for any specific error messages that can provide more context on the issue.
  Database Consistency Check: Run consistency checks on the LiveCache database to identify and fix any corruption or inconsistencies.
  Configuration Review: Verify the configuration settings for LiveCache and ensure they are set correctly according to SAP guidelines.
  Resource Allocation: Ensure that the LiveCache server has adequate resources (memory, CPU) allocated to it.
  Update Software: If you are running an older version of the software, consider applying the latest patches or updates from SAP, as they may contain fixes for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to MMRP01553 for any specific recommendations or patches.
  Documentation: Review the official SAP documentation for LiveCache and APO for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  Always ensure that you have proper backups and a recovery plan in place before making significant changes to your SAP environment.