How To Fix MMRP01172 - Internal error: error when updating time bucket in liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: MMRP01 - Rapid Planning Matrix

• Message number: 172

• Message text: Internal error: error when updating time bucket in liveCache

What causes this issue?

An error occurred during the updating of a time bucket in the
liveCache.
The corresponding data is:
period profile &V1&, resource &V2&, lead time &V3& .

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MMRP01172 - Internal error: error when updating time bucket in liveCache ?

  The SAP error message MMRP01172, which indicates an "Internal error: error when updating time bucket in liveCache," typically occurs in the context of SAP's Advanced Planning and Optimization (APO) module, particularly when dealing with liveCache operations. This error can arise due to various reasons, including data inconsistencies, issues with the liveCache itself, or problems with the configuration.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as incorrect or missing master data, which can lead to failures when the system attempts to update the time bucket.
  LiveCache Issues: The liveCache may be experiencing performance issues, corruption, or other internal errors that prevent it from processing requests correctly.
  Configuration Problems: Incorrect configuration settings in the APO system or in the liveCache settings can lead to errors during data updates.
  Locks or Deadlocks: If there are locks on the data being accessed or if there are deadlocks in the system, this can prevent the liveCache from updating properly.
  
  Solutions:
  
  Check Data Consistency: Verify the integrity of the master data and transactional data. Use transaction codes like /SAPAPO/TSW to check for inconsistencies and correct them.
  LiveCache Administration: Use the liveCache administration tools to check the status of the liveCache. You can use transaction /SAPAPO/LC10 to monitor the liveCache and perform necessary maintenance tasks.
  Rebuild LiveCache: If the liveCache is corrupted, you may need to rebuild it. This can be done using the transaction /SAPAPO/LC10 and selecting the appropriate options to rebuild or reinitialize the liveCache.
  Check Configuration: Review the configuration settings in the APO system to ensure they are set up correctly. This includes checking the settings for planning areas, time buckets, and other relevant configurations.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10 for liveCache administration and /SAPAPO/TSW for checking data consistency.
  SAP Documentation: Review the official SAP documentation for APO and liveCache for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the MMRP01172 error effectively.