How To Fix MMRP01138 - Internal error: no KNNUM with priority <> 0 found (KNOBJ &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: MMRP01 - Rapid Planning Matrix

• Message number: 138

• Message text: Internal error: no KNNUM with priority <> 0 found (KNOBJ &2)

What causes this issue?

For the KNOBJ &V2& (change status &V3& of component variant &V1&),
the system found no KNNUM with an evaluation priority not equal
to 0, although the settings have been made for this node so
that the system considers the evaluation priorities on
partial conjunctions.

System Response

For change status &V3& of the component variant &V1&, no components are
selected. This may cause the system to incorrectly select components at
component variants of the related component node.

How to fix this error?

Contact SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MMRP01138 - Internal error: no KNNUM with priority <> 0 found (KNOBJ &2) ?

  The SAP error message MMRP01138 indicates that there is an internal error related to the absence of a customer number (KNNUM) with a priority other than zero for a specific object (KNOBJ). This error typically arises in the context of material management and sales and distribution processes, particularly when dealing with customer master data.
  Cause:
  
  Missing Customer Master Data: The error often occurs when the system is trying to access customer-related data, but the required customer number (KNNUM) is not found or is not properly configured.
  Incorrect Configuration: There may be issues with the configuration of customer master records, such as missing priority settings or incorrect assignment of customer numbers.
  Data Inconsistency: There could be inconsistencies in the database or issues with data migration that lead to missing or incorrect entries.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display) and verify that the customer number exists and is correctly configured.
  Ensure that the customer has the necessary priority settings and that the data is complete.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to customer master data in the SAP system. Ensure that all necessary fields are filled out and that the priority settings are correctly assigned.
  If you are using customer hierarchies or specific customer groups, ensure that these are correctly set up.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any inconsistencies in the customer master data. You can use transaction codes like SE16 or SE11 to check the relevant database tables.
  If you find inconsistencies, you may need to correct them manually or use data correction tools provided by SAP.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error. This may require the assistance of an ABAP developer or SAP support.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, and SE16 for customer master data management and data checks.
  SAP Documentation: Review SAP documentation related to customer master data and material management for best practices and troubleshooting steps.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support for further investigation.