How To Fix MMPUR_INTR_SOA014 - Default email address for address ID &1 coudln't be read.

SAP Error Message - Details

• Message type: E = Error

• Message class: MMPUR_INTR_SOA - Message Class for SOA Services

• Message number: 014

• Message text: Default email address for address ID &1 coudln't be read.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MMPUR_INTR_SOA014 - Default email address for address ID &1 coudln't be read. ?

  The SAP error message MMPUR_INTR_SOA014 indicates that the system is unable to read the default email address for a specified address ID. This can occur in various scenarios, particularly when dealing with supplier or customer master data in the SAP system.
  Cause:
  
  Missing Email Address: The default email address for the specified address ID may not be maintained in the system.
  Incorrect Address ID: The address ID provided may be incorrect or does not exist in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the email address data.
  Data Corruption: There may be issues with the data integrity in the database, leading to the inability to retrieve the email address.
  Configuration Issues: There may be configuration settings in the system that are preventing the retrieval of the email address.
  
  Solution:
  
  
  Check Address Data: 
  
  Go to the relevant transaction (e.g., BP for Business Partner) and verify that the email address is correctly maintained for the address ID in question.
  Ensure that the email address is marked as the default email address.
  
  
  
  Verify Address ID: 
  
  Confirm that the address ID you are using is correct and exists in the system. You can do this by searching for the address ID in the relevant master data transaction.
  
  
  
  User Authorizations: 
  
  Check if the user has the necessary authorizations to view the email address data. If not, contact your SAP security team to grant the required permissions.
  
  
  
  Data Consistency Check: 
  
  Run data consistency checks or reports to identify any issues with the master data that may be causing the problem.
  
  
  
  Configuration Review: 
  
  Review the configuration settings related to email addresses in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), MM01 (Create Material), or MM02 (Change Material) depending on the context of the error.
  SAP Documentation: Refer to the official SAP documentation for more details on managing business partner data and email addresses.
  Support Community: Consider reaching out to the SAP Community or forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis or technical team for further investigation.