How To Fix MMPUR_CAT_EXTR_LGMSG137 - User does not have authorization to access service in connected system

SAP Error Message - Details

• Message type: E = Error

• Message class: MMPUR_CAT_EXTR_LGMSG - Extractor Log Messages

• Message number: 137

• Message text: User does not have authorization to access service in connected system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MMPUR_CAT_EXTR_LGMSG137 - User does not have authorization to access service in connected system ?

  The SAP error message MMPUR_CAT_EXTR_LGMSG137 indicates that a user does not have the necessary authorization to access a service in a connected system. This typically occurs in scenarios involving cross-system communication, such as when using SAP's Ariba, SAP S/4HANA, or other connected applications.
  Cause:
  
  Authorization Issues: The user attempting to access the service does not have the required roles or authorizations assigned in the connected system.
  Missing Roles: The necessary roles that grant access to the specific service or transaction are not assigned to the user.
  System Configuration: There may be configuration issues in the connected system that prevent access.
  User Mapping: If the systems are integrated, there may be issues with user mapping between the systems.
  
  Solution:
  
  
  Check User Roles:
  
  Verify that the user has the appropriate roles assigned in the connected system. This can be done by checking the user profile in the SAP system.
  If roles are missing, assign the necessary roles that include access to the required services.
  
  
  
  Authorization Object:
  
  Identify the specific authorization objects that are required for the service in question. This can be done by consulting with your SAP security team or by checking the documentation for the service.
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  System Configuration:
  
  Review the configuration settings in both the source and connected systems to ensure that they are set up correctly for communication.
  Check for any restrictions or settings that might be blocking access.
  
  
  
  User Mapping:
  
  If the systems are integrated, ensure that the user is correctly mapped between the systems. This may involve checking user IDs, roles, and permissions in both systems.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific service or integration scenario for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking roles and configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance) to check user roles and authorizations, and PFCG (Role Maintenance) to manage roles.
  Authorization Trace: Use transaction SU53 to analyze authorization failures after the error occurs. This can provide insights into which specific authorizations are missing.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message MMPUR_CAT_EXTR_LGMSG137.