How To Fix MM_IM_ODATA_API_RDOC015 - SalesOrder & is not in the database or has been archived


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MM_IM_ODATA_API_RDOC - Message Class for Reservation Document API

  • Message number: 015

  • Message text: SalesOrder & is not in the database or has been archived

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Smart SAP Assistant

  • What is the cause and solution for SAP error message MM_IM_ODATA_API_RDOC015 - SalesOrder & is not in the database or has been archived ?

    The SAP error message MM_IM_ODATA_API_RDOC015 indicates that a specific sales order (identified by the placeholder &) is either not present in the database or has been archived. This error typically occurs when trying to access or manipulate a sales order through an OData API, and it can be caused by several factors.

    Causes:

    1. Non-Existent Sales Order: The sales order number provided does not exist in the database. This could be due to a typo or an incorrect order number being used in the API call.

    2. Archived Sales Order: The sales order may have been archived as part of the data management process. SAP systems often archive older data to improve performance and manage storage.

    3. Authorization Issues: The user or service account making the API call may not have the necessary permissions to access the sales order data.

    4. Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization, leading to the sales order not being found.

    5. Incorrect API Endpoint or Parameters: The API endpoint being used may not be correct, or the parameters being passed may not match the expected format.

    Solutions:

    1. Verify Sales Order Number: Double-check the sales order number being used in the API call to ensure it is correct and exists in the system.

    2. Check Archiving Status: If the sales order has been archived, you may need to retrieve it from the archive or check with your SAP administrator about the archiving policies.

    3. Review User Permissions: Ensure that the user or service account has the necessary permissions to access sales order data. This may involve checking roles and authorizations in the SAP system.

    4. Data Synchronization: If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly. You may need to check logs or consult with your IT team.

    5. API Documentation: Review the API documentation to ensure that you are using the correct endpoint and parameters. Make sure that the API version is compatible with your SAP system.

    6. Consult SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • OData API Documentation: Review the official SAP OData API documentation for guidelines on how to properly use the API and handle errors.
    • Transaction Codes: Use transaction codes like VA03 (Display Sales Order) to manually check if the sales order exists in the system.
    • Archiving Transactions: Familiarize yourself with the archiving transactions in SAP (e.g., SARA) to understand how data is archived and how to retrieve it if necessary.

    By following these steps, you should be able to diagnose and resolve the MM_IM_ODATA_API_RDOC015 error effectively.

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