How To Fix MKTPL_R3300 - Messages available from ERP integration

SAP Error Message - Details

• Message type: E = Error

• Message class: MKTPL_R3 - Marketing Plan R/3 Interface

• Message number: 300

• Message text: Messages available from ERP integration

What causes this issue?

You have received messages concerning ERP integration.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To display the messages, open the <ZK>Messages</> assignment block in
the overview page.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MKTPL_R3300 - Messages available from ERP integration ?

  The SAP error message MKTPL_R3300 typically relates to issues encountered during the integration between SAP ERP and SAP Marketing Cloud. This error can arise due to various reasons, often linked to data inconsistencies, configuration issues, or problems with the integration setup.
  Cause:
  
  Data Inconsistencies: The error may occur if there are inconsistencies in the data being transferred from ERP to Marketing Cloud. This could include missing or incorrect data fields.
  Configuration Issues: Incorrect configuration settings in either the ERP or Marketing Cloud can lead to integration errors.
  Mapping Problems: If the data mapping between the two systems is not correctly defined, it can result in errors during data transfer.
  Authorization Issues: Lack of proper authorizations for the user or service account performing the integration can also trigger this error.
  Technical Issues: Network issues, system downtime, or other technical problems can interrupt the integration process.
  
  Solution:
  
  Check Data Consistency: Review the data being sent from ERP to ensure that all required fields are populated and that the data is in the correct format.
  Review Configuration Settings: Verify the integration configuration settings in both SAP ERP and SAP Marketing Cloud. Ensure that all necessary parameters are correctly set.
  Validate Data Mapping: Check the mapping of fields between the two systems to ensure that they align correctly. Adjust mappings as necessary.
  Authorization Check: Ensure that the user or service account has the necessary permissions to perform the integration tasks.
  Monitor System Health: Check for any ongoing technical issues, such as network problems or system outages, that could affect the integration process.
  Consult Logs: Review the integration logs for more detailed error messages that can provide insights into the specific cause of the error.
  SAP Notes and Documentation: Look for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  SAP Help Portal: The SAP Help Portal provides documentation and guides on configuring and troubleshooting SAP Marketing Cloud and ERP integration.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the MKTPL_R3300 error effectively.