How To Fix MKTPL_R3109 - Not possible to transfer to ERP; Errors occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: MKTPL_R3 - Marketing Plan R/3 Interface

• Message number: 109

• Message text: Not possible to transfer to ERP; Errors occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MKTPL_R3109 - Not possible to transfer to ERP; Errors occurred ?

  The SAP error message MKTPL_R3109, which states "Not possible to transfer to ERP; Errors occurred," typically occurs in the context of data transfer between SAP Marketing Cloud and SAP ERP systems. This error indicates that there are issues preventing the successful transfer of data, often related to master data or transactional data inconsistencies.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being transferred, such as missing mandatory fields or incorrect data formats.
  Configuration Issues: The integration settings between SAP Marketing Cloud and SAP ERP may not be correctly configured.
  Authorization Issues: The user or system account attempting the transfer may not have the necessary permissions to perform the operation.
  Mapping Errors: There could be issues with the mapping of fields between the two systems, leading to data that cannot be processed correctly.
  Technical Errors: There may be underlying technical issues, such as network problems or system downtime.
  
  Solutions:
  
  Check Error Logs: Review the error logs in both SAP Marketing Cloud and SAP ERP to identify specific issues that caused the transfer to fail.
  Data Validation: Ensure that all required fields are populated and that the data adheres to the expected formats. Correct any inconsistencies found.
  Configuration Review: Verify the integration configuration settings between SAP Marketing Cloud and SAP ERP. Ensure that all necessary connections and settings are correctly established.
  User Permissions: Check the user roles and permissions to ensure that the account used for the transfer has the necessary access rights.
  Field Mapping: Review the field mapping configuration to ensure that all fields are correctly mapped between the two systems.
  Retry the Transfer: After addressing the identified issues, attempt the data transfer again to see if the problem persists.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Documentation: Refer to the official SAP documentation for both SAP Marketing Cloud and SAP ERP for guidance on integration and data transfer processes.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the MKTPL_R3109 error.