How To Fix MKTPL_R3020 - ERP integration for hierarchy node &1 cannot be deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: MKTPL_R3 - Marketing Plan R/3 Interface

• Message number: 020

• Message text: ERP integration for hierarchy node &1 cannot be deactivated

What causes this issue?

ERP integration for the hierarchy node &V1& cannot be deactivated as it
is set to active for the higher-level node &V2&.

System Response

You cannot deactivate ERP integration for this hierarchy node.

How to fix this error?

Activate ERP integration for this hierarchy node. If you really need to
deactivate ERP integration, the higher-level hierarchy nodes must also
be deactivated. If this has already been saved, you have to delete all
relevant hierarchy nodes and create them again.
This is necessary to ensure hierarchy consistency in ERP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MKTPL_R3020 - ERP integration for hierarchy node &1 cannot be deactivated ?

  The SAP error message MKTPL_R3020 indicates that there is an issue with deactivating a hierarchy node in the context of ERP integration. This error typically arises when there are dependencies or active references to the hierarchy node that prevent it from being deactivated.
  Cause:
  
  Active References: The hierarchy node you are trying to deactivate may have active references in other areas of the system, such as sales orders, purchase orders, or other master data.
  Hierarchy Structure: The node may be part of a larger hierarchy that is currently in use, making it impossible to deactivate without first addressing the dependencies.
  Data Integrity Constraints: There may be data integrity constraints that prevent the deactivation of the node until certain conditions are met.
  
  Solution:
  
  Check Dependencies: Review the hierarchy node for any active references. You can do this by checking related documents or transactions that may be using the node.
  Deactivate References: If there are active references, you may need to deactivate or delete them before you can deactivate the hierarchy node.
  Hierarchy Maintenance: Ensure that the hierarchy structure is maintained correctly. If the node is part of a larger hierarchy, consider whether you need to adjust the structure before deactivation.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing hierarchy nodes and understanding the implications of deactivation.
  Use Transaction Codes: Utilize relevant transaction codes (like MST1, MST2, etc.) to manage and review the hierarchy nodes and their statuses.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to hierarchy management, such as MST1 (Display Hierarchy) and MST2 (Change Hierarchy).
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to the hierarchy nodes.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the dependencies and test potential solutions without affecting production data.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.