How To Fix MI_TS001 - Update action &1 not expected (Expected &2): R3Key = &3 : SyncKey = &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_TS - Smart Sync test tool message

• Message number: 001

• Message text: Update action &1 not expected (Expected &2): R3Key = &3 : SyncKey = &4)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_TS001 - Update action &1 not expected (Expected &2): R3Key = &3 : SyncKey = &4) ?

  The SAP error message MI_TS001 indicates a mismatch between the expected and actual update actions during a data synchronization process, typically in the context of Mobile Infrastructure (MI) or SAP Mobile applications. This error can occur when the system is trying to synchronize data between the mobile device and the SAP backend, and it encounters an inconsistency in the expected update action.
  Cause:
  
  Data Inconsistency: The error often arises due to inconsistencies in the data being synchronized. This could be due to changes made in the backend system that are not reflected on the mobile device or vice versa.
  Incorrect Configuration: There may be issues with the configuration of the mobile application or the synchronization settings.
  Network Issues: Temporary network issues can lead to incomplete or corrupted data being sent or received.
  Version Mismatch: If there are different versions of the mobile application or backend system, it can lead to unexpected behaviors during synchronization.
  
  Solution:
  
  Check Data Consistency: Ensure that the data on the mobile device and the backend system are consistent. You may need to manually verify or refresh the data.
  Reconfigure Synchronization Settings: Review the synchronization settings in the mobile application and ensure they are correctly configured.
  Clear Cache: If applicable, clear the cache of the mobile application to remove any potentially corrupted data.
  Update Software: Ensure that both the mobile application and the backend system are running compatible versions. Update them if necessary.
  Network Stability: Check the network connection to ensure that it is stable and reliable during synchronization.
  Logs and Traces: Review the logs and traces in the SAP system to identify any additional details about the error. This can provide insights into what went wrong during the synchronization process.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for Mobile Infrastructure or the specific mobile application you are using for detailed troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.