How To Fix MI_MGMT115 - User does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MI_MGMT - MI: Device Management

  • Message number: 115

  • Message text: User does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MI_MGMT115 - User does not exist ?

    The SAP error message MI_MGMT115 ("User does not exist") typically occurs when a user tries to perform an action in the SAP system, but the system cannot find the user in its database. This can happen for various reasons, and here are some common causes, solutions, and related information:

    Causes:

    1. User Not Created: The user has not been created in the SAP system.
    2. User Deactivation: The user account may have been deactivated or locked.
    3. Incorrect User ID: The user ID entered may be incorrect or misspelled.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the action.
    5. Client-Specific Issues: The user may exist in a different client but not in the one currently being accessed.

    Solutions:

    1. Check User Existence:

      • Use transaction code SU01 to check if the user exists in the system.
      • If the user does not exist, create a new user using the same transaction code.
    2. User Activation:

      • If the user exists but is locked or deactivated, unlock or activate the user account in SU01.
    3. Verify User ID:

      • Double-check the user ID for any typos or errors. Ensure that the correct user ID is being used.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to perform the action. This can be checked in the user profile in SU01 or by using transaction PFCG to manage roles and authorizations.
    5. Client Check:

      • Ensure that you are logged into the correct client where the user is defined. You can check the client number in the SAP GUI.
    6. Consult with Basis Team:

      • If the issue persists, consult with your SAP Basis team or system administrator for further investigation. They can check system logs and user management settings.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SU10: Mass User Maintenance (for bulk user changes)
    • SAP Notes: Check SAP Notes for any known issues or patches related to user management and authorization errors.

    • Documentation: Refer to SAP Help documentation for user management and authorization concepts.

    By following these steps, you should be able to identify and resolve the MI_MGMT115 error in your SAP system.

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