How To Fix MI_MGMT032 - Device ID does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MI_MGMT - MI: Device Management

  • Message number: 032

  • Message text: Device ID does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MI_MGMT032 - Device ID does not exist ?

    The SAP error message MI_MGMT032: Device ID does not exist typically occurs in the context of the SAP Mobile Infrastructure (MI) or when dealing with mobile device management in SAP. This error indicates that the system is unable to find a device ID that is being referenced in a transaction or process.

    Causes:

    1. Incorrect Device ID: The device ID being used may be incorrect or misspelled.
    2. Device Not Registered: The device may not be registered in the SAP system, or it may have been deleted.
    3. Synchronization Issues: There may be issues with the synchronization between the mobile device and the SAP backend.
    4. Authorization Issues: The user may not have the necessary permissions to access the device information.
    5. Configuration Issues: There may be configuration problems in the mobile infrastructure settings.

    Solutions:

    1. Verify Device ID: Check the device ID being used in the transaction. Ensure that it is correct and matches the ID registered in the system.
    2. Register Device: If the device is not registered, ensure that it is properly registered in the SAP system. This may involve using the appropriate mobile application or interface to register the device.
    3. Check Device Status: Use transaction codes like MIRO or MIGO to check the status of the device in the system. Ensure that it is active and not marked for deletion.
    4. Review Synchronization: Ensure that the mobile device is properly synchronized with the SAP backend. This may involve checking network connections or re-establishing the connection.
    5. Check Authorizations: Verify that the user has the necessary authorizations to access the device information. This may involve checking user roles and permissions in the SAP system.
    6. Consult Documentation: Review SAP documentation or notes related to mobile infrastructure and device management for any specific configurations or troubleshooting steps.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF (for service activation) and SMP (for mobile platform management).
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.

    By following these steps, you should be able to identify and resolve the issue related to the MI_MGMT032 error message in SAP.

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