How To Fix MH360 - Cannot correct inconsistent characteristic values of generic article &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MH - Maintain Material Master Data (Retail)

• Message number: 360

• Message text: Cannot correct inconsistent characteristic values of generic article &1

Self-Explanatory Message

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• What is the cause and solution for SAP error message MH360 - Cannot correct inconsistent characteristic values of generic article &1 ?

  The SAP error message MH360, which states "Cannot correct inconsistent characteristic values of generic article &1," typically occurs in the context of managing generic articles in SAP, particularly in the Retail or Material Management modules. This error indicates that there are inconsistencies in the characteristic values assigned to a generic article, which prevents the system from processing or correcting these values.
  Cause:
  
  Inconsistent Characteristic Values: The primary cause of this error is that the characteristic values assigned to the generic article do not match the expected values or are inconsistent with the values of the associated variants.
  Data Entry Errors: Manual data entry errors can lead to inconsistencies in the characteristic values.
  Master Data Issues: Problems in the master data setup, such as incorrect configuration of characteristics or values in the classification system.
  Changes in Characteristics: If characteristics have been changed or deleted after they were assigned to the generic article, it can lead to inconsistencies.
  
  Solution:
  
  Check Characteristic Values: Review the characteristic values assigned to the generic article and its variants. Ensure that they are consistent and correctly defined.
  Correct Inconsistencies: If you identify any inconsistencies, correct them in the classification data. This may involve updating the characteristic values or reassigning them as necessary.
  Use Transaction Codes: Utilize relevant transaction codes such as CL02 (Change Class) or CL03 (Display Class) to manage characteristics and classes associated with the generic article.
  Recreate Generic Article: In some cases, if the inconsistencies are too complex to resolve, it may be necessary to delete the generic article and recreate it with the correct characteristics.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing generic articles and characteristics.
  Engage SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex data issues.
  
  Related Information:
  
  Generic Articles: In SAP, generic articles are used to manage a group of similar products that share common characteristics. They allow for easier management of product variants.
  Characteristics and Classes: Characteristics are attributes that define the properties of a product, while classes are used to group similar characteristics together.
  Classification System: SAP's classification system allows for the categorization of materials and products based on their attributes, which is essential for managing generic articles effectively.
  
  By addressing the underlying causes of the error and ensuring that the characteristic values are consistent, you should be able to resolve the MH360 error in SAP.