How To Fix MH228 - The sales data for the variants cannot be locked completely

SAP Error Message - Details

• Message type: E = Error

• Message class: MH - Maintain Material Master Data (Retail)

• Message number: 228

• Message text: The sales data for the variants cannot be locked completely

INCLUDE LOCKED OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MH228 - The sales data for the variants cannot be locked completely ?

  The SAP error message MH228, which states "The sales data for the variants cannot be locked completely," typically occurs in the context of variant configuration and sales order processing. This error indicates that there is an issue with locking the sales data for configurable materials, which can prevent the system from processing sales orders correctly.
  Causes:
  
  Concurrency Issues: Multiple users or processes may be trying to access or modify the same sales data simultaneously, leading to locking conflicts.
  Incomplete Configuration: The variant configuration may not be set up correctly, causing issues when the system attempts to lock the data.
  Database Locking: There may be database locks that are preventing the sales data from being accessed or modified.
  Custom Code or Enhancements: Custom ABAP code or enhancements may interfere with the standard locking mechanism.
  System Performance Issues: High system load or performance issues can lead to timeouts or failures in locking mechanisms.
  
  Solutions:
  
  Check for Lock Entries: Use transaction code SM12 to check for existing lock entries. If there are locks that are no longer needed, they can be deleted.
  Review User Activity: Ensure that no other users are currently processing the same sales data. Communicate with team members to avoid concurrent access.
  Analyze Configuration: Review the variant configuration settings to ensure they are correctly set up. Check for any missing dependencies or incorrect settings.
  Check for Custom Code: If there are custom enhancements or modifications, review them to ensure they are not causing the locking issue. Debugging may be necessary.
  System Performance: Monitor system performance and resolve any issues that may be causing delays or timeouts. This may involve checking system resources or optimizing database performance.
  Retry the Operation: Sometimes, simply retrying the operation after a short wait can resolve transient locking issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (Lock Entries), SM21 (System Log), and ST22 (Dump Analysis) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Support may have specific recommendations based on the version of your system.
  Documentation: Review SAP documentation on variant configuration and sales order processing for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP Support for further investigation.