How To Fix MH123 - Info record for supplier and purchasing organization does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: MH - Maintain Material Master Data (Retail)

• Message number: 123

• Message text: Info record for supplier and purchasing organization does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MH123 - Info record for supplier and purchasing organization does not exist ?

  The SAP error message MH123 indicates that there is no info record for the specified supplier and purchasing organization combination. This error typically occurs when you are trying to create a purchase order or perform a related transaction that requires an info record, but the system cannot find the necessary data.
  Cause:
  
  Missing Info Record: The most common cause is that the info record for the specified supplier and purchasing organization has not been created in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the supplier or purchasing organization fields.
  Data Deletion: The info record may have been deleted or marked for deletion.
  Incorrect Configuration: The purchasing organization or supplier may not be correctly configured in the system.
  
  Solution:
  
  
  Create Info Record:
  
  Navigate to the transaction code ME11 (Create Info Record).
  Enter the necessary details such as the supplier, material, and purchasing organization.
  Save the info record after entering the required information.
  
  
  
  Check Existing Info Records:
  
  Use transaction code ME12 (Change Info Record) or ME13 (Display Info Record) to check if an info record exists for the supplier and purchasing organization.
  If it exists but is incorrect, you can modify it using ME12.
  
  
  
  Verify Data Entry:
  
  Double-check the supplier and purchasing organization details you are entering in the transaction to ensure they are correct.
  
  
  
  Check for Deletion Flags:
  
  Ensure that the info record is not marked for deletion. You can check this in the info record display (ME13).
  
  
  
  Consult with Configuration Team:
  
  If you suspect that there is a configuration issue, consult with your SAP configuration team to ensure that the supplier and purchasing organization are set up correctly.
  
  
  
  Related Information:
  
  Info Records: Info records are used in SAP to store information about the relationship between a supplier and a material. They can include pricing, delivery times, and other relevant data.
  Purchasing Organization: This is an organizational unit in SAP that is responsible for procuring materials and services.
  Transaction Codes:
  
  ME11: Create Info Record
  ME12: Change Info Record
  ME13: Display Info Record
  ME21N: Create Purchase Order (where the error may occur)
  
  
  
  By following these steps, you should be able to resolve the MH123 error and successfully create or process your purchase order.