How To Fix MH117 - Position the cursor on a till receipt text

SAP Error Message - Details

• Message type: E = Error

• Message class: MH - Maintain Material Master Data (Retail)

• Message number: 117

• Message text: Position the cursor on a till receipt text

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MH117 - Position the cursor on a till receipt text ?

  The SAP error message MH117, which states "Position the cursor on a till receipt text," typically occurs in the context of the SAP Retail or POS (Point of Sale) systems. This error indicates that the system expects the user to select or position the cursor on a specific text element related to a till receipt before proceeding with an action.
  Cause:
  
  User Action Required: The error usually arises when the user attempts to perform an action (like editing or processing a receipt) without first selecting the appropriate text or line item on the till receipt.
  System Configuration: There may be issues with how the POS system is configured, leading to the requirement for specific user interactions that are not being followed.
  User Permissions: The user may not have the necessary permissions to perform the action on the selected receipt text.
  
  Solution:
  
  Position the Cursor: Ensure that you are correctly positioning the cursor on the specific text or line item of the till receipt that you want to interact with. This may involve clicking on the text or using keyboard navigation to highlight it.
  Follow the Workflow: Make sure you are following the correct workflow as defined by your organization's procedures for handling till receipts.
  Check User Permissions: Verify that you have the necessary permissions to perform the action you are attempting. If not, contact your system administrator to adjust your access rights.
  Consult Documentation: Refer to the SAP documentation or user manuals specific to your version of the POS system for any additional steps or requirements that may be necessary.
  Contact Support: If the issue persists after following the above steps, consider reaching out to your IT support team or SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Training: If you are new to the SAP POS system, consider undergoing training to familiarize yourself with the interface and common error messages.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the MH117 error and continue with your tasks in the SAP system.