How To Fix MH104 - A till receipt text or label text already exists for this key

SAP Error Message - Details

• Message type: E = Error

• Message class: MH - Maintain Material Master Data (Retail)

• Message number: 104

• Message text: A till receipt text or label text already exists for this key

What causes this issue?

You can maintain only one cash register receipt text or label text for
each unit of measure and language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MH104 - A till receipt text or label text already exists for this key ?

  The SAP error message MH104 ("A till receipt text or label text already exists for this key") typically occurs in the context of SAP Retail or SAP POS (Point of Sale) systems. This error indicates that there is an attempt to create or modify a receipt text or label text that already exists in the system for a specific key (such as a product or transaction).
  Cause:
  
  Duplicate Entry: The most common cause of this error is that there is already an existing entry in the database for the specified key. This could happen if you are trying to create a new receipt text or label text that has the same identifier as an existing one.
  Data Migration Issues: If data has been migrated from another system or if there have been recent updates, there may be conflicts with existing records.
  Configuration Errors: Incorrect configuration settings in the SAP system can lead to attempts to create duplicate entries.
  
  Solution:
  
  
  Check Existing Entries: 
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., MHIT for receipt texts) to see if an entry with the same key already exists.
  If it does, you may need to modify the existing entry instead of creating a new one.
  
  
  
  Modify or Delete Existing Text: 
  
  If you find that the text already exists and you need to change it, you can either modify the existing entry or delete it if it is no longer needed.
  
  
  
  Use Unique Keys: 
  
  When creating new receipt texts or label texts, ensure that you are using unique keys that do not conflict with existing entries.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help files related to receipt texts and label texts for specific guidelines on how to manage these entries.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MHR1 (for creating receipt texts) and MHR2 (for changing receipt texts).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  User Authorization: Ensure that you have the necessary authorizations to create or modify receipt texts in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.