How To Fix MG117 - Transaction &: distribution channel reset (sales org. missing)

SAP Error Message - Details

• Message type: E = Error

• Message class: MG - Batch input: material master

• Message number: 117

• Message text: Transaction &: distribution channel reset (sales org. missing)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MG117 - Transaction &: distribution channel reset (sales org. missing) ?

  The SAP error message MG117, which states "Transaction &: distribution channel reset (sales org. missing)," typically occurs in the context of material management and sales processes. This error indicates that there is an issue with the distribution channel configuration for a specific sales organization in the system.
  Cause:
  
  
  Missing Configuration: The primary cause of this error is that the distribution channel is not properly configured for the sales organization in the system. This can happen if the distribution channel has not been assigned to the sales organization in the relevant master data (e.g., customer master or material master).
  
  
  Data Inconsistency: There may be inconsistencies in the master data, such as missing entries or incorrect settings in the sales organization or distribution channel.
  
  
  Transaction Issues: The error may also arise during specific transactions where the system expects a valid distribution channel for the sales organization but cannot find it.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP (Transaction code: SPRO).
  Navigate to Sales and Distribution > Master Data > Customer > Define Distribution Channels.
  Ensure that the distribution channel is correctly assigned to the sales organization.
  
  
  
  Review Master Data:
  
  Check the customer master data (Transaction code: XD03 for display) to ensure that the distribution channel is correctly assigned to the customer for the relevant sales organization.
  Similarly, check the material master data (Transaction code: MM03 for display) to ensure that the distribution channel is set up correctly for the material in the sales organization view.
  
  
  
  Data Consistency Check:
  
  Use transaction codes like SE16 or SE16N to check the relevant tables (e.g., KNA1 for customer master, MARA for material master) to ensure that the entries are consistent and complete.
  
  
  
  Recreate or Adjust Entries:
  
  If you find that the distribution channel is missing or incorrectly set, you may need to create or adjust the entries accordingly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP Basis or functional team for any specific configurations that may be required for your organization.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO (Customizing)
  XD03 (Display Customer)
  MM03 (Display Material)
  SE16/SE16N (Data Browser)
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  
  
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify the relevant master data and configuration settings.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the MG117 error in SAP. If the problem persists, consider reaching out to your SAP support team for further assistance.