How To Fix MEREP_01222 - Time stamp from device is old (mobie ID=&1, replication DB=&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: MEREP_01 - Runtime Messages for Synchronizers

• Message number: 222

• Message text: Time stamp from device is old (mobie ID=&1, replication DB=&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_01222 - Time stamp from device is old (mobie ID=&1, replication DB=&2) ?

  The SAP error message MEREP_01222 indicates that there is a timestamp issue with the data being replicated from a mobile device to the SAP backend system. Specifically, it means that the timestamp from the device is older than the timestamp in the replication database, which can lead to data inconsistencies or conflicts.
  Cause:
  
  Outdated Data: The mobile device may have been offline for an extended period, and when it tries to sync, the data it is sending is older than what is already in the replication database.
  Clock Synchronization Issues: There may be a discrepancy in the system clocks between the mobile device and the SAP backend, causing the timestamps to be misaligned.
  Data Conflicts: If multiple devices are trying to replicate data simultaneously, it can lead to conflicts where one device's data is considered outdated compared to another.
  
  Solution:
  
  Check Device Connectivity: Ensure that the mobile device has a stable internet connection and is able to communicate with the SAP backend.
  Synchronize Clocks: Verify that the system clocks on both the mobile device and the SAP backend are synchronized. This can often be done by using network time protocol (NTP) services.
  Update Data on Device: If the device has been offline for a long time, consider updating the data on the device before attempting to replicate again. This may involve refreshing the data or reloading the application.
  Conflict Resolution: Implement a conflict resolution strategy in your application to handle cases where data from multiple devices may conflict. This could involve prompting the user to choose which data to keep or merging changes.
  Check for Software Updates: Ensure that both the mobile application and the SAP backend are up to date, as updates may contain fixes for known issues related to data replication.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the MEREP_01222 error. SAP frequently updates its knowledge base with solutions for common problems.
  Replication Settings: Review the configuration settings for data replication in your SAP system to ensure they are set up correctly.
  Logs and Traces: Analyze logs and traces from both the mobile device and the SAP backend to gather more context about the error and identify any underlying issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.