How To Fix MEREP_01210 - Invalid inbox worklist (blank?) received; mobile ID=&1, SyncBO=&2

SAP Error Message - Details

• Message type: E = Error

• Message class: MEREP_01 - Runtime Messages for Synchronizers

• Message number: 210

• Message text: Invalid inbox worklist (blank?) received; mobile ID=&1, SyncBO=&2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_01210 - Invalid inbox worklist (blank?) received; mobile ID=&1, SyncBO=&2 ?

  The SAP error message MEREP_01210 indicates that there is an issue with the mobile worklist synchronization, specifically that an invalid inbox worklist has been received. This error typically occurs in the context of SAP Mobile Platform or SAP Fiori applications when the system is trying to synchronize data between the mobile device and the backend system.
  Cause:
  
  
  Blank Worklist: The error suggests that the worklist being sent to the mobile device is blank or invalid. This could happen due to:
  
  Misconfiguration in the mobile application settings.
  Issues with the backend service that generates the worklist.
  Data inconsistencies or missing data in the backend system.
  Network issues that prevent the proper retrieval of the worklist.
  
  
  
  Mobile ID and SyncBO: The parameters mobile ID and SyncBO in the error message indicate the specific mobile application and the Business Object (BO) that is being synchronized. If these are not correctly set up or if the corresponding data is not available, it can lead to this error.
  
  
  Solution:
  
  
  Check Configuration: Verify the configuration settings for the mobile application and ensure that the mobile ID and SyncBO are correctly defined.
  
  
  Backend Service: Check the backend service that is responsible for generating the worklist. Ensure that it is functioning correctly and returning valid data. You may need to debug the service to see if it is encountering any issues.
  
  
  Data Integrity: Ensure that the data in the backend system is complete and consistent. Look for any missing entries or inconsistencies that could lead to a blank worklist.
  
  
  Network Connectivity: Ensure that there are no network issues that could be affecting the synchronization process. Check the connectivity between the mobile device and the backend system.
  
  
  Logs and Traces: Review the logs and traces on both the mobile device and the backend system to identify any additional error messages or warnings that could provide more context about the issue.
  
  
  Update and Patch: Ensure that both the mobile application and the backend system are up to date with the latest patches and updates from SAP, as this could resolve known issues.
  
  
  Testing: If possible, test the synchronization process with different user accounts or devices to see if the issue is isolated to a specific configuration or user.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the mobile application or platform you are using to ensure that all prerequisites and configurations are met.
  Community Forums: Consider reaching out to SAP community forums or support channels for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the MEREP_01210 error message.