How To Fix MEREP_01137 - TOP record (seq.no.=&1, counter=&2) not found for mobile ID &3

SAP Error Message - Details

• Message type: E = Error

• Message class: MEREP_01 - Runtime Messages for Synchronizers

• Message number: 137

• Message text: TOP record (seq.no.=&1, counter=&2) not found for mobile ID &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_01137 - TOP record (seq.no.=&1, counter=&2) not found for mobile ID &3 ?

  The SAP error message MEREP_01137 indicates that a top record with a specific sequence number and counter could not be found for a given mobile ID. This error typically occurs in the context of SAP Mobile Platform or SAP Mobile Services when there is an issue with data synchronization or retrieval.
  Cause:
  
  Missing Data: The top record that the system is trying to access may not exist in the database. This could be due to data not being uploaded or synchronized properly.
  Incorrect Sequence Number or Counter: The sequence number or counter provided in the error message may be incorrect or may not correspond to any existing records.
  Data Deletion: The record may have been deleted or archived, leading to its unavailability.
  Synchronization Issues: There may be issues with the synchronization process between the mobile device and the backend system, causing discrepancies in the data.
  Configuration Issues: There could be configuration problems in the mobile application or the backend system that prevent proper data retrieval.
  
  Solution:
  
  Check Data Availability: Verify that the record with the specified sequence number and counter exists in the database. You can do this by querying the relevant tables in the SAP system.
  Review Synchronization Logs: Check the synchronization logs for any errors or warnings that might indicate why the data is not available.
  Re-Synchronize Data: If the data is missing, try to re-synchronize the mobile application with the backend system to ensure that all necessary records are available.
  Validate Configuration: Ensure that the mobile application and backend system are correctly configured to handle the data. This includes checking the data model and ensuring that all necessary fields are populated.
  Consult Documentation: Refer to SAP documentation or support resources for any specific guidance related to the mobile application you are using.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  SAP Mobile Platform: Understanding how the SAP Mobile Platform works can help in troubleshooting issues related to mobile applications.
  Data Synchronization: Familiarize yourself with the data synchronization process in SAP, as this is often where issues arise.
  Error Handling: Implement proper error handling in your mobile application to manage such errors gracefully and provide users with meaningful feedback.
  
  By following these steps, you should be able to identify the root cause of the MEREP_01137 error and implement a suitable solution.