How To Fix MEREP_01130 - Sync key &1 not found; entry does not exist for mobile ID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MEREP_01 - Runtime Messages for Synchronizers

• Message number: 130

• Message text: Sync key &1 not found; entry does not exist for mobile ID &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_01130 - Sync key &1 not found; entry does not exist for mobile ID &2 ?

  The SAP error message MEREP_01130 indicates that there is a synchronization issue related to mobile data. Specifically, the message states that a sync key (identified by &1) could not be found, and there is no corresponding entry for the specified mobile ID (identified by &2). This error typically occurs in the context of SAP Mobile Platform or SAP Fiori applications that rely on mobile data synchronization.
  Causes:
  
  Missing Sync Key: The sync key that the system is trying to access does not exist in the database. This could be due to data not being properly synchronized or deleted.
  Data Deletion: The entry for the mobile ID may have been deleted or not created due to a previous error in the data synchronization process.
  Configuration Issues: There may be configuration issues in the mobile application or the backend system that prevent the proper creation or retrieval of sync keys.
  Network Issues: Temporary network issues could lead to incomplete data synchronization, resulting in missing entries.
  
  Solutions:
  
  Check Data Synchronization: Ensure that the data synchronization process is functioning correctly. You may need to re-trigger the synchronization to ensure that all necessary data is available.
  Verify Sync Key Configuration: Check the configuration settings for the mobile application to ensure that sync keys are being generated and stored correctly.
  Inspect Mobile ID Entries: Look into the database or the relevant tables to verify if the mobile ID and its associated sync key exist. If they do not, you may need to recreate them.
  Review Logs: Check the application and system logs for any related errors or warnings that could provide more context about why the sync key is missing.
  Reinstall or Update the Application: If the issue persists, consider reinstalling or updating the mobile application to ensure that it is functioning with the latest configurations and data structures.
  Consult SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, especially if this is a recurring problem.
  
  Related Information:
  
  SAP Mobile Platform Documentation: Review the official SAP documentation for the mobile platform to understand how synchronization works and best practices for managing sync keys.
  SAP Community Forums: Engage with the SAP community forums to see if other users have encountered similar issues and what solutions they have found.
  System Configuration: Ensure that your system is properly configured for mobile data synchronization, including any necessary settings in the backend and mobile application.
  
  By following these steps, you should be able to diagnose and resolve the MEREP_01130 error effectively.