How To Fix MEREP_01126 - Unknown synchronization key &1 for mobile ID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MEREP_01 - Runtime Messages for Synchronizers

• Message number: 126

• Message text: Unknown synchronization key &1 for mobile ID &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_01126 - Unknown synchronization key &1 for mobile ID &2 ?

  The SAP error message MEREP_01126 indicates that there is an issue with the synchronization key for a mobile ID in the SAP Mobile Platform (SMP) or SAP Mobile Services. This error typically arises when the system is unable to find a synchronization key that corresponds to the provided mobile ID.
  Cause:
  
  Missing Synchronization Key: The synchronization key for the specified mobile ID does not exist in the system.
  Incorrect Mobile ID: The mobile ID provided in the request may be incorrect or not properly registered in the system.
  Data Synchronization Issues: There may be issues with the data synchronization process, leading to missing or outdated keys.
  Configuration Issues: There could be configuration problems in the mobile application or the backend system that prevent proper synchronization.
  
  Solution:
  
  Verify Mobile ID: Check the mobile ID being used in the request to ensure it is correct and corresponds to a valid entry in the system.
  Check Synchronization Keys: Look into the backend system to see if the synchronization key for the specified mobile ID exists. If it does not, you may need to create or regenerate it.
  Reinitialize Synchronization: If the synchronization key is missing, you may need to reinitialize the synchronization process for the mobile application. This can often be done by resetting the mobile application or re-registering the device.
  Review Configuration: Ensure that the mobile application and backend system are properly configured for synchronization. Check for any discrepancies in the settings.
  Consult Logs: Review the logs in the SAP Mobile Platform or the backend system for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to mobile synchronization issues for any patches or updates that may address this error.
  Documentation: Refer to the official SAP documentation for the Mobile Platform for guidance on synchronization processes and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the issue related to the MEREP_01126 error message.