How To Fix MEREP_01091 - Download log for first connection (SyncBO=&1,device=&2,date=&3, time=&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: MEREP_01 - Runtime Messages for Synchronizers

• Message number: 091

• Message text: Download log for first connection (SyncBO=&1,device=&2,date=&3, time=&4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_01091 - Download log for first connection (SyncBO=&1,device=&2,date=&3, time=&4) ?

  The SAP error message MEREP_01091 typically relates to issues encountered during the synchronization process of mobile applications using the SAP Mobile Platform (SMP) or SAP Mobile Services. This error indicates that there was a problem with the first connection attempt for a specific synchronization business object (SyncBO) on a particular device at a given date and time.
  Cause:
  The error can be caused by several factors, including:
  
  Network Issues: Poor or unstable network connectivity can prevent the device from establishing a successful connection to the SAP backend.
  Configuration Errors: Incorrect configuration settings in the mobile application or the backend system can lead to synchronization failures.
  Authentication Problems: Issues with user credentials or authentication methods can block access to the necessary resources.
  Server Availability: The SAP server may be down or experiencing issues, preventing the device from connecting.
  Data Issues: Corrupted or incompatible data in the SyncBO can lead to synchronization errors.
  
  Solution:
  To resolve the MEREP_01091 error, you can take the following steps:
  
  Check Network Connectivity: Ensure that the device has a stable internet connection. Test the connection by accessing other online services.
  Review Configuration Settings: Verify that the configuration settings for the mobile application and the backend system are correct. This includes checking the SyncBO settings and ensuring they are properly defined.
  Authentication Verification: Ensure that the user credentials are correct and that the user has the necessary permissions to access the SyncBO.
  Server Status Check: Confirm that the SAP server is up and running. Check for any maintenance activities or outages that might affect connectivity.
  Examine Logs: Download and review the logs for the first connection attempt. The logs can provide detailed information about what went wrong during the synchronization process.
  Data Validation: Check the data associated with the SyncBO for any inconsistencies or corruption that might be causing the synchronization to fail.
  Update Software: Ensure that both the mobile application and the backend system are updated to the latest versions, as updates may contain bug fixes and improvements.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP's official documentation and support notes for any specific guidance related to the MEREP_01091 error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the MEREP_01091 error effectively.