How To Fix MEREP_00413 - Mbile ID &1 has been reset

SAP Error Message - Details

• Message type: E = Error

• Message class: MEREP_00 - Basic Message

• Message number: 413

• Message text: Mbile ID &1 has been reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_00413 - Mbile ID &1 has been reset ?

  The SAP error message MEREP_00413 indicates that a mobile ID has been reset. This typically occurs in the context of SAP Mobile Platform or SAP Mobile Services, where mobile devices are registered and managed.
  Cause:
  The error message "Mobile ID &1 has been reset" can be caused by several factors, including:
  
  Device Reset: The mobile device associated with the mobile ID has been reset or reinitialized, which can lead to the loss of the previous session or registration information.
  User Action: The user may have manually reset the mobile application or the device, causing the mobile ID to be reset.
  Configuration Changes: Changes in the backend configuration or mobile application settings can lead to the mobile ID being reset.
  Session Timeout: If the session has timed out or if there are issues with the session management, it may result in the mobile ID being reset.
  Network Issues: Connectivity problems between the mobile device and the SAP backend can also lead to this error.
  
  Solution:
  To resolve the MEREP_00413 error, you can try the following steps:
  
  Re-register the Device: If the mobile ID has been reset, you may need to re-register the mobile device with the SAP system. This usually involves logging back into the mobile application.
  Check Device Settings: Ensure that the mobile device settings are correct and that the application is properly configured.
  Clear Application Cache: If applicable, clear the cache of the mobile application to remove any corrupted data that may be causing the issue.
  Update the Application: Ensure that the mobile application is up to date. Sometimes, bugs in older versions can lead to such errors.
  Check Network Connectivity: Ensure that the mobile device has a stable internet connection to communicate with the SAP backend.
  Consult Logs: Check the logs on both the mobile device and the SAP backend for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is a recurring problem.
  
  Related Information:
  
  SAP Mobile Platform Documentation: Review the official SAP documentation for the mobile platform for more details on mobile ID management and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Administrator: If you are not the system administrator, it may be helpful to involve them, as they can check server-side configurations and logs.
  
  By following these steps, you should be able to address the MEREP_00413 error effectively.