How To Fix MEREP_00404 - Mobile ID &1 has the same conversation information as mobile ID &2

MEREP_00404 - Overview

• Message type: E = Error

• Message class: MEREP_00 - Basic Message

• Message number: 404

• Message text: Mobile ID &1 has the same conversation information as mobile ID &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_00404 - Mobile ID &1 has the same conversation information as mobile ID &2 ?

  The SAP error message MEREP_00404 indicates that there is a conflict in the mobile IDs being used in a conversation. Specifically, it states that the mobile ID &1 has the same conversation information as mobile ID &2. This typically occurs in scenarios where two different mobile devices or users are trying to access or interact with the same conversation context, which can lead to confusion or data integrity issues.
  
  Cause:
  
  Duplicate Mobile IDs: The error is often caused by two mobile devices or users attempting to access the same conversation or session simultaneously.
  Session Management Issues: There may be issues with how sessions are managed in the backend, leading to the same conversation context being assigned to multiple mobile IDs.
  Configuration Errors: Incorrect configuration in the mobile application or backend system can lead to this error.
  
  
  Solution:
  
  Check Mobile IDs: Ensure that each mobile ID is unique and that there are no duplicates in the system.